Series 2: Lesson 2 Challenge

• A customer comes up to you and says they think their Facebook account was hacked, but they’re not sure.


Here are warning signs and steps from Facebook:
https://www.facebook.com/help/1216349518398524

If you think your account was hacked, or taken over by someone else, Facebook can help you secure it. Your account may have been hacked if you notice:

 Your email or password has been changed
 Your name or birthday has been changed
 Friend requests have been sent to people you don't know
 Messages have been sent that you didn't write
 Posts have been made that you didn't create

Here are some tools and tips from:
https://www.facebook.com/help/379220725465972 (Links are on the page)

1) Protect your password:
Don't use your Facebook password anywhere else online.
Never share your password. You should be the only one who knows it.
Avoid including your name or common words. Your password should be difficult to guess.
2) Use our extra security features.
3) Make sure your email account(s) are secure.
4) Log out of Facebook when you use a computer you share with other people. If you forget, you can log out remotely.
5) Run anti-virus software on your computer:
6) Think before you click or download anything.